Silverlight is required. If not installed, open a Zendesk ticket.
Do you use FIS? If so, there's an ‘app for that’? To install the app, follow the steps below:
- Be sure that FIS is configured to 1st be opened in MS EDGE in IE mode
- In EDGE open FIS login screen, right click the username/password window and select install FacilityProfiler.client
- See attached video below, 'FIS Desktop Application'
- To rename the icon
- Right click the icon and select rename
NOTE - The application install for FIS UAT/PROD can be installed following the same steps.
Prod: Facility Identification System Home (georgia.gov)
UAT: Facility Identification System Home (georgia.gov)
Should you need technical assistance, please open a Zendesk support request entering 'FIS desktop support' for the subject line at: https://gaepd.zendesk.com/hc/en-us
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